Privacy & Usage Policy

Privacy Policy

Last Updated:  January 1, 2020

 

 INTRODUCTION

Thank you for using the M.Gemi website (the “Site”) and/or other online services available through the Site (collectively, the “Services”) operated by RCW, Inc. d/b/a M.Gemi (“M.Gemi”).

We respect your privacy and want to protect your personal information, as set forth in this Privacy Policy. You agree that by using the Services you acknowledge that you have read and consent to the collection, use and sharing of your information in accordance with this Privacy Policy. If you do not agree with this Privacy Policy, you should not use the Services. This Privacy Policy does not apply to websites not operated by M.Gemi, including any to which the Services link or which link to the Services.

 

PERSONAL INFORMATION WE COLLECT

a.  User Provided Information.  We may collect and store any personal information you enter on our site or provide to us in some other manner. This includes identifying information, such as your name, address, email address, telephone number, billing and shipping addresses and financial information such as your payment method (valid credit/debit card number, type, expiration date or other financial information). In addition, if you choose to use certain features of the Services, we may require you to provide additional personal information such as shopping preferences and demographics.

We may also collect and store personal information that you provide to us about other people. If you use our Services to send others (friends, relatives, colleagues, etc.) a gift card, a product as a gift, information that may interest them or messages (such as invitations) through our system, we may store your personal information and the personal information of each such recipient.

b.  Automatically Collected Information.  We automatically collect information from your browser when you visit our site. This information includes your IP address, your browser type and language, access times, the content of any undeleted cookies that your browser previously accepted from us and the referring website address. If you use our mobile applications, this may include information such as geo-location data, device information for the mobile device on which the mobile application is installed and other information that you have consented to permit your mobile device or application to share with us.

When you visit our site, we may assign your computer one or more cookies to facilitate access to our site and to personalize your online experience. Through the use of a cookie, we may also automatically collect information about your online activity on our Site, such as the web pages you visit, the links you click and the searches you conduct on our Site.

We may use standard Internet technology, such as web beacons, server logs and other similar technologies, to track your use of our Site. We also may include web beacons in email messages, newsletters or SMS messages to determine whether messages have been opened and acted upon.

We may use third-party advertising companies to help tailor content or to serve ads on our behalf. These companies may employ cookies and web beacons to measure advertising effectiveness (such as which web pages are visited or what products are purchased and in what amount).

Some service providers may be able to collect personal information that you share with this Site via a web form automatically and prior to your pressing a submit button; and they may be able to use information from your visits to this Site to send marketing messages to you in a way that may personally identify you. This information is collected through the use of a cookie, a javascript tag and/or pixel. The information collected by these service providers may include your device’s IP address, user agent, email addresses (where hashed or otherwise rendered pseudonymous) and other user and device level pseudonymous information. Please keep in mind that your browser settings may not permit you to control the technologies utilized by these third-party companies. If you would like more information about these practices, please click: http://optout.aboutads.info.

c.  Information from Other Sources.  We may also periodically obtain both personal and non-personal information about you from our affiliate Team Launch, LLC (“Launch”) and its affiliates, as well as from our business partners, contractors and other third parties, and we may add such information to our account information or other information we have collected. In addition, if you access the Services using log-in credentials from another website (for example, Google or Facebook), we may obtain both personal and non-personal information from such other website.

We also use advanced analytics service providers, such as Full Story, to analyze how you interact and engage with our Service so we can learn and make enhancements to offer you a better experience. The collection and storage of your data by these service providers is governed by their respective privacy policies, which can be accessed here: Full Story Privacy Policy. You can opt out of the collection and storage of your data by Full Story at any time by using the following link: Opt Out Full Story.

 

2.  HOW DO WE USE YOUR PERSONAL INFORMATION?

We will only use and disclose your personal information in accordance with applicable law. We may use information that we collect about you for internal purposes, such as:

-to deliver the products and services that you have requested and communicate with you about products or services that may be of interest to you;

-to support and enhance your use of the Services and provide you with customer support;

-to conduct research and analysis about your use of, or interest in, our products, services or content;

-to serve you content and advertising tailored to your interests on our Site;

-to enforce our terms and conditions and otherwise manage our business; and

-to perform functions as otherwise described to you at the time of collection.

We may share your personal information with our authorized service providers that perform certain services on our behalf. These services may include fulfilling orders, processing credit card payments, delivering packages, providing customer service and marketing assistance, performing business and sales analysis, supporting our Site functionality and supporting features offered through our Site. In addition, we may share information that you provide to us as well as information that we collect with third parties to serve you ads tailored to your interests on our Site and on other websites.

From time to time, we may share your personally identifiable information with our strategic and business partners, including our bank, insurance and audit firms, as well as business development partners. We may share personally identifiable or other information with Launch and its affiliates and across our Sites, applications, social media pages and other online platforms. We may transfer personally identifiable information as an asset in connection with a proposed or actual merger or sale (including any transfers made as part of an insolvency or bankruptcy proceeding) involving all or part of our business or as part of a corporate reorganization, stock sale or other change in control.

We may disclose such information in response to requests from law enforcement officials conducting investigations, subpoenas or court orders, or if we believe we are otherwise required to disclose such information by law. We also may release personal information where we believe disclosure is necessary to protect our legal rights, enforce our Terms of Use or other agreements or to protect ourselves or others.

Any third parties to whom we may disclose personal information may have their own privacy policies which describe how they use and disclose personal information. Those policies will govern use, handling and disclosure of your personal information once we have shared it with those third parties as described in this Privacy Policy. These entities or their servers may be located either inside or outside the United States.

We have listed below tools and partners which may drop cookies/trackers or may be in receipt of your personal information:

  • Shopify
  • BounceX
  • TurnTo
  • Kount
  • Cloudflare
  • Amazon
  • Google Adwords Conversion
  • Google Dynamic Remarketing
  • Double Click
  • Criteo
  • Nanigans
  • Facebook
  • Atlas
  • Google Tag Manager
  • Impact Radius
  • Google Analytics
  • Amplitude
  • Yahoo Analytics
  • Hotjar
  • Pinterest
  • LiveIntent
  • Klarna
  • Talkable
  • Loop Returns
  • Flow Commerce
  • Amazon Pay
  • Iterable
  • Klaviyo
  • PayPal
  • Attentive Mobile
  • Stripe
  • Skubana
  • Looker
  • Avalara
  • Google
  • Bloomingdale's
  • Kustomer
  • Fiege
  • PackageBee
  • Quiet Logistics
  • EasyPost
  • Endicia
  • Full Story
  • Riskified
  • Bing

We may use aggregated non-personal information for internal business purposes, such as improving our Site. In addition, we may share aggregated non-personal information (such as the number of daily visitors to our Site) with any of the above parties. We may also share aggregated information that contains no personally identifiable information with any other third party for any other purpose, including for marketing purposes and for conducting general business analysis.

 

DATA SECURITY

We take appropriate security measures (including physical, electronic and procedural measures) to help safeguard your personal information from unauthorized access and disclosure. For example, only those employees and third parties who need access to your information in order to perform their duties are allowed such access. In addition, we use encryption in the transmission of your sensitive personal information between your device and our system, and we use firewalls to help prevent unauthorized persons from gaining access to your personal information. While we use precautions to safeguard your personal information, no system is completely secure and we cannot guarantee complete security of your personal information.

 

DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

 

UPDATING YOUR PERSONAL INFORMATION AND PREFERENCES

You may update your personal information and preferences as follows:

Account Information.  If you have an online account with us, you have the ability to review and update your personal information online by logging into your account. You can also review and update your personal information by contacting us at assistant@mgemi.com or by mail to M.Gemi 268 Summer Street, 6th Floor, Boston, Massachusetts 02210, USA.

Marketing Communications.  You may choose not to receive marketing email communications from us by clicking on the unsubscribe link in the marketing emails. You may choose to opt out of receiving marketing communications through our mobile applications notifications and text notifications in the manner identified when you opt in to receive those notifications. It may take up to 10 days for us to process an opt-out request. We may send you other types of transactional and relationship email communications, such as service announcements, administrative notices and surveys, without offering you the opportunity to opt out of receiving them.

Location Data.  When you use our mobile applications, you can choose not to share your location data by adjusting the applicable settings on your mobile device (the manufacturer or your service provider should be able to provide assistance).

Cookies and Other Technologies.  As noted above, we use cookies, web beacons, server logs and similar technologies for purposes such as improving your experience using our Site. Most browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies. If you choose to decline cookies, please note that you may not be able to sign in or use some of the features offered on our Site. Please also note that if you have multiple computers or change computers, or use multiple browsers, you will need to disable cookies for each such computer or browser.

Limiting Sharing.  We will use reasonable efforts to honor any request that we not share your personal information with third parties or Launch or its affiliates for direct marketing purposes. You may make such a request by updating your information at mgemi.com or by sending a written request to the address below:

By mail:

M. Gemi

268 Summer Street, 6th Floor

Boston, MA  02210

By email:

assistant@mgemi.com

 

ACCESS TO THE SERVICES FROM OUTSIDE OF THE UNITED STATES

If you are visiting our Site from outside the United States, please be aware that your information may be transferred to, stored and processed in the United States or other countries throughout the world. The data protection and other laws of the United States and other countries might not be as comprehensive as those in your country. By using the Services, you consent to your information being collected, used and disclosed as described in this Privacy Policy.

 

EU PRIVACY RIGHTS

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

By mail:

M. Gemi

268 Summer Street, 6th Floor

Boston, MA  02210

By email:

assistant@mgemi.com

Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed herein. Additionally, please note that your information will be transferred outside of Europe, including to the United States.

 

DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

 

COOKIE POLICY

We use cookies on our Site of the following types:

a.  Functional Cookies.  These are vital for the running of our Services on our Sites and apps. Without the use of these cookies, parts of our Sites would not function. These cookies store among other things language preferences, they make sure that you can put products in the shopping basket and you are able to pay your order. For example: we use these cookies to tell if you’re logged in to your account, which allows extra functionality, such as providing a review of our products.

b.  Analytics Cookies.  These collect information about your use of our Site, and enable us to improve the way it works. This allows us to improve the quality and/or effectiveness of our Site. For example, analytics cookies show us which are the most frequently visited pages on our Sites allowing us to provide the most popular products always on ready to be delivered state.

c.  Third Party Cookies.  We also place third party cookies to enable the serving of our own advertisements, for example, for our subscriptions offers, on other websites. These advertisements will be based on your browsing behavior on our Site and will be tailored to your interests.

By continuing to use this Site you agree to the use of these cookies.

You can turn off all cookies, in case you prefer not to receive them, and you can have your computer warn you whenever cookies are being used. Disabling cookies may prevent some web services from working correctly: it can limit the functionality of our Site and it is possible that you do not have access to some of the features on our Site.

You may stop or restrict the placement of cookies on your computer or remove them from your browser by adjusting your web browser preferences. Please note that cookie-based opt-outs are not effective on mobile applications. However, on many mobile devices, application users may opt out of certain mobile ads via their device settings.

Please note that if cookie settings in your browser are changed, this may influence the functionality of our Site. You can adjust your browser settings to delete certain cookies or prevent them where you have not given express permission for them to be stored on your computer or mobile device.

The online advertising industry also provides websites from which you may opt-out of receiving targeted ads from our data partners and our other advertising partners that participate in self-regulatory programs. You can access these, and also learn more about targeted advertising and consumer choice and privacy, at https://www.networkadvertising.org/managing/opt_out.asp and https://www.aboutads.info/choices/. You have the option to opt out of Google's use of cookies by visiting the Google advertising opt-out page at https://www.google.com/privacy_ads.html or the Google Analytics Opt-out Browser Add-on at https://tools.google.com/dlpage/gaoptout.

 

YOUR CALIFORNIA PRIVACY RIGHTS

California Consumer Privacy Act (CCPA)

In the last twelve months, M.Gemi has collected, used, shared and sold (under the very broad meaning of sale under the CCPA), for business purposes, personal information about you as described in this Privacy Policy. Each category of data may be used by M.Gemi or shared with third parties also as described in this Privacy Policy. If you are a California resident, the CCPA permits you to request information about our practices related to the disclosure of your personal information to certain third parties for their direct marketing purposes. You may be able to opt-out of our sharing of your personal information with unaffiliated third parties for the third parties’ direct marketing purposes in certain circumstances. Please send your request (along with your full name, email address, postal address, and the subject line labeled “Your California Privacy Rights”) by email to californiaprivacy@mgemi.com or by mail to M.Gemi 268 Summer Street, 6th Floor, Boston, Massachusetts 02210, USA. You may also call us at +1-844-574-4364 to submit your request. If you do not provide this required information, we may not be able to respond to you.

M.Gemi will not discriminate against you for exercising your rights under the CCPA. Specifically, we will not:

  • Deny access to our Site;
  • Charge a different rate for any of our products; or
  • Provide a different quality of service.

California Shine the Light

Residents of the State of California, under California Civil Code § 1798.83, have the right to request from companies conducting business in California a list of all third parties to which the company has disclosed personal information during the preceding year for direct marketing purposes. Alternatively, the law provides that if the company has a privacy policy that gives either an opt-out or opt-in choice for use of your personal information by third parties (such as advertisers) for marketing purposes, the company may instead provide you with information on how to exercise your disclosure choice options.

M.Gemi qualifies for the alternative option. We have a comprehensive privacy policy, and provide you with details on how you may either opt-out or opt-in to the use of your personal information by third parties for direct marketing purposes. Therefore, we are not required to maintain or disclose a list of the third parties that received your personal information for marketing purposes during the preceding year.

 

NEVADA RESIDENTS

Nevada law gives Nevada consumers the right to request that a company not sell their personal information for monetary consideration to certain other parties.  This right applies even if their personal information is not currently being sold.  If you are a Nevada consumer and wish to exercise this right, please submit your request by sending us an email to nevadaprivacy@mgemi.com or by mail to M.Gemi 268 Summer Street, 6th Floor, Boston, Massachusetts 02210, USA.

 

CHILDREN’S PRIVACY

We do not knowingly or intentionally collect personal information from children under age 13. If you are not 18 or older, you are not authorized to use the Services. Parents should be aware that there are parental control tools available online that you can use to prevent your children from submitting information online without parental permission or from accessing material that is harmful to minors.

 

PRIVACY POLICY CHANGES

If we decide to change this Privacy Policy, we will post the revised Privacy Policy here so that you will always know what information we gather, how we might use that information and whether we may disclose it to anyone. Your continued use of the Services indicates your consent to the Privacy Policy as posted.

If you have any questions about this Privacy Policy, please contact us at:

By mail:

M. Gemi

268 Summer Street, 6th Floor

Boston, MA  02210

By email:

assistant@mgemi.com