Shipping Information

You can select shipping options during step one of order checkout. See below for shipping options, estimated timelines and costs. Additional shipping FAQs are provided below.

Free Ground UPS
Your shoes will arrive in 1-5 days, within the continental United States.
2nd Day Air: $10.00
Your shoes will arrive in 2 days, within the continental United States.
Next Day Air: $15.00
The fastest way to get your shoes. Just 1 day in the continental United States. Orders with expedited shipping placed after 2PM EST will ship out the next business day.

Frequently Asked Questions

How much does shipping cost?
All orders have a complimentary shipping. We also provide 2nd Day and Next Day Air at an additional cost.
When will I receive my order?
Your shoes will arrive in 1-5 days, within the continental US. When you enter your shipping address during checkout, each available shipping method will automatically update with estimated delivery dates. Once you select the shipping method and complete your order, the estimated delivery date will be listed in your order confirmation email.
Do you offer international shipping?
At this time, we ship internationally to Canada. From your Canadian IP address, or by selecting the Canadian country selector in the bottom left area of mgemi.com, you will see Canadian dollar pricing and be able to complete your order with the option to ship to Canada.
Where do M.Gemi shoes ship from?
All M.Gemi shoes ship from our warehouse in Boston, MA.
Can I check order status or track shipping?
If you created an account you can check your order status anytime after it's placed in your order history. Tracking information will also be emailed to you when the order ships.
How can I cancel my order?
As long as it has not yet been shipped, we can cancel your order—just email use at assistant@mgemi.com. Or, if in the US, call us at +1 (781) 836-4365. However, we try to send orders along quickly, so it is not always possible to cancel your order. Shipping and returns are free, and we will make it simple and easy to make sure you get exactly—and only—what you want.